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Title:      FRAMING THE IT ARTEFACT THROUGH PLATO’S ONTOLOGY: A RETURN TO THE USER’S PERSPECTIVE
Author(s):      Marie Marchand, Louis Raymond
ISBN:      978-989-8704-04-7
Editors:      Philip Powell, Miguel Baptista Nunes and Pedro Isaías
Year:      2014
Edition:      Single
Keywords:      IT artefact; IT artifact; Plato; performance measurement system; ontology; user.
Type:      Full Paper
First Page:      254
Last Page:      262
Language:      English
Cover:      cover          
Full Contents:      click to dowload Download
Paper Abstract:      Calls have been repeatedly made to characterize and theorize IT artefacts in IS studies. Based on ontological principles enunciated by Plato more than 2300 years ago, we propose to characterize the IT artefact with an approach that returns the user perspective to the forefront. As an illustration, performance measurement systems (PMS) are characterized from their users’ perspective in terms of their specific attributes as systems dedicated to managing performance. The variety of contexts and configurations of these systems is of particular interest while looking for the principles that underlie their empirical manifestations. This study contributes to research by providing a framework of reference for the characterization, design and evaluation of IT artefacts.
   

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